FAQ’s

Product

How much will it cost to ship the product to me?

Shipping costs are subject to where you are having the products shipped to. The cost will be calculated during checkout

Which payment methods are accepted?

All major debit and credit cards and PayPal is accepted online

Can I buy the products in person?

Yes, to buy products in person, please visit us either at the By Dr. Vali kiosk at the Ground Floor Beauty Hall or 3rd Floor 360 Experiential Centre in Selfridges, London

 

Services

I have X condition, do you have a service to address or relieve it?

We might – feel free to contact us via email, phone or through the BDV Concierge and we can discuss the condition and possible treatments. For certain conditions this may require a video or in-person consultation